Summit Counseling Services
Serving Hampton Roads Virginia: Norfolk, Va. Beach, Chesapeake, Portsmouth, Hampton
Reaching the top is half of the journey.
Let Summit Counseling Services support your route.
*We are doing virtual and some providers are in person
Immediate availability currently!!!
Existing clients can schedule through portal/ new clients please email: information@summitcounselingservicesnorfolk.com
Discover your obstacles, define your new limits.
We aim to meet you in your place of need. We help individuals, adults and children, looking for growth and change.
We offer:
art therapy, verbal counseling, play therapy,
online /virtual counseling
Mood symptoms and disorders: Depression, anxiety, bipolar disorder, panic.
Relationships: Infidelity, divorce, strengthening, heart break, co-dependence, communication, separation, women's issues.
General: Women's issues, transitional life changes, adjustment, work stressors, family life management, communication, LGBT needs, managing medical conditions, stress, grief/ loss, aging, change, trauma/PTSD, substance abuse
Children: Mood changes, acting out in school, distractibility, attachment, abuse, shyness, anger, low frustration tolerance, tantrums, divorce, sibling rivalry.
Family: dynamics, changes, deaths, moving, divorce, single session consultations, in-home options.
(*We do not provide treatment for: eating disorder treatment, autism spectrum or immediate crisis appointments for new clients)
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The Summit Counseling Services Team
Licensed Clinicians (LPC, LCSW)
Laura S. Maloney, ATR-BC, LPC, LMFT, BC-TMHClinician
EVMS graduate, art therapist.
20 years of counseling experience.
Treatment offered:
art therapy, verbal counseling, online therapy, reiki.
Specializes in Women's issues
Stephanie Gagnon, LCSW
Clinician
Skilled in short term, solution-focused psychotherapy.
Over 25 years of experience.
Treatment Offered:
verbal counseling: couples, individuals & families.
Eleanor Lampell, ATR-BC, LPCClinician
EVMS graduate, art therapist, equine therapist.
Treatment Offered:
Currently ONLINE only
art therapy and verbal counseling
play therapy, all ages.
Eleanor@summitcounselingservicesnorfolk.com
Melissa Avant, ATR, LPC, CSACClinician
EVMS graduate, art therapist, certified substance abuse counselor.
Treatment Offered:
art therapy, substance abuse, verbal counseling.
Adult therapy focus.
Melissa@summitconselingservicesnorfolk.com
757-204-1865
Stacey O'Toole, LCSWClinician
Experience in community services board setting. Adults, teens.
Stacey@summitcounseleingservicesnorfolk.com
New Patients/INTAKE FORMS
We cannot accept same day crisis clients at this time, please contact VBPC for an eval (757 446-LIFE)
We're virtual and In Office
Sessions are Conducted using Telehealth in our Portal.
Immediate availability
1. Complete an intake form 2. Text (757) 280-1777 with your name/email/ dob
*Admin text line currently out of order, please email the above info to: information@summitcounselingservicesnorfolk.com
3. Register for Patient Portal when you get Therapy Notes Portal Email
4. We will reach out to schedule you
**Form submission is HIPPA compliant and documents are routed directly to our secure email**
Response from our Admin can take 1-3 days to start set up process.
*We are currently short on admin staff, thank you for your patience.
We will verify insurance and determine if this is a good practice for your needs and be in touch!
Adult Intake Form- https://pdf.ac/2qn3Jf
Child/Teen Intake Form- https://pdf.ac/ATjQ5
Please email any questions related to becoming a new client to information@summitcounselingservicesnorfolk.com
Incomplete forms may result in session cancellation
Consent for Texting Disclosure
Consent for Texting Services Disclosure
Text messages from Summit Counseling Services are sent regarding getting set up as a new client and initial appointment. You will have an option on your intake form to opt out of further texts. Texting back is a Text to Join consent to engage in this communication with our counseling practice: Summit Counseling Services. You can at any time reply: "STOP" to opt out, Rely "HELP" for help; Message frequency varies; message and data rates may apply; Carriers are not liable for delayed or undelivered messages.
Insurance
Cash, Credit Cards accepted for self-pay and insurance-based clients.
*checks can be accepted but must be mailed to billing address
We require a credit card on file to participate in services per payment policy
Insurance
Summit Counseling accepts insurance plans and self-pay clients.
Self-pay clients (not using insurance)
- Self-pay is an option to see any provider.
- Residents-in-Counseling have reduced rates and accept self-pay. They also accept Medicaid AND Cigna.
- Licensed providers accept most insurance plans.
- Reiki is a self-pay service. ** June 2022- Only happening via distance
Insurance Paying Clients:
We do not bill secondary insurances. Copays and deductible/ coinsurance payments are due on date of service from primary plans.
Your insurance will be verified pre-visit.
We are not responsible for managing your plan or accurately quoting your plan. You are responsible for making sure you have the benefits for telehealth and if you have a deductible plan.
Credit cards are required to be on file for copays, and co-insurances and contracted rates for deductible plans. Cards are charged automatically for these fees as well as missed appointment fees.
Clients are responsible for following up with their insurance companies if they disagree with the rate determined as their amount due for claims to be reprocessed. Until then, clients are responsible for the rate indicated as client responsibility by the insurance plan. Clients will be reimbursed when insurance company issues payment to us.
*Most insurances cover tele-mental health (phone/online) but you must confirm with your plan and coordinate with your plan / payer for claims they don't cover related to this.
Accepted Insurance
Optima, Cigna, Aetna , Anthem, Optum / United Behavioral Health, Magellan, GEHA, UMR
Medicaid for all plans listed
*Tricare- we are pending going certified NON-Network
Active military duty members are required to get their own authorization/ referral, PRIOR to scheduling with us, please call your referring agency to obtain this prior to starting the scheduling process.
*TriCare4Life- We do NOT accept this subgroup despite being listed.
Va Premier/ Optima VP: Do NOT accept this
Residents accept Cigna and Medicaid plans ONLY
Sliding Scale Rates
Residents in Counseling can negotiate sliding scale rates
Clinicians can do so at discretion and upon meeting criteria.
The SCS Offices
Some providers are available in person
SEE MAP BELOW
OFFICE: 821 West 21st Street #209 & #210 Norfolk, Va. 23517 (off of Colley Ave)
Providers: Eleanor (209) & Melissa (210)
Stephanie (209) Laura (209)
Directions: There will be a Walgreens on your left on 21st . Past Fresh Market is too far. Building is brown with large circular windows and sign out front reads "Ghent Center". We are Located above the AOC Salon - Parking: Lots available on either side of the building & street parking.
Getting inside to offices: There is an outdoor stairwell located between the buildings and an indoor stairwell on the side closest to the Antique Center (black building). Enter through the doors marked "Ghent Center." Head to the second floor to the back waiting area. There is an arrival button/ light to press to alert your provider of your arrival. If the door is shut, please wait for your provider to get you!
Contact Us
Office hours are limited to 2 days a week for ADMIN staff. Please allow 3 business days for responses.
Information email: information@summitcounselingservicesnorfolk.com
Fax: (757) 585 -3521 Text: 757-280-1777
(appts/ cancellations/ questions)
Text (757) 280-1777
Call or Text your counselors to schedule/ cancel
Laura: Client line (757) 347-2492
Melissa Client line: (757) 204-1865
Stephanie Client line: (757) 204-1419
Stacey Client line: (757) 204-1459
Eleanor: (757) 204 5452
Laura/ADMIN /Front Desk - 757 280-1777
and 757 347 2492
For Scheduling/ New Clients: Please leave a message with patient's name, DOB, a callback number, and email and insurance member ID or send to information@summitcounselingservicesnorfolk.com or text and submit intake form above.
Location Map Below:
Office MAP
821 West21st St Ste 209
Norfolk, Va 23517per appointment757-280-1777Summit Updates
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The SCS Blog
Thoughts, musings, and ruminations.
August 3, 2023This is the undisputable equation: Trust = Time & Experience. We should not have trust from the start of any relationship. Trust is earned and built in a relationship between people. In a romantic relationship, there needs to be time IN in order to establish trust, and within the time should...March 25, 2019Why do we consider rests or breaks a negative thing? The only way to train for a marathon includes "rest days" at least once a week. We take breaks during weight lifting to build strength in between sets. If you were to run the entire marathon at full speed, you would not make it. If you apply...March 18, 2019When in doubt, structure it up. Consider this, if you had a lump of clay, the only way it would take any shape at all would be to add some pressure. To have it grow uniformly, we add pressure in a balanced way. In consideration of all things related to child rearing, relationships, and work-...Privacy and Compliance
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